Who we are

BuildInn Building Materials (“we”, “us”, “our”) operates the website at https://www.buildinn.co.in . We are a leading supplier of high-quality construction and building materials, committed to delivering durable, safe, and cost-effective products to contractors, builders, and DIY enthusiasts.

Comments (If Applicable)

  • When visitors leave comments on our blog or product pages, we collect the data shown in the comments form (name, email, comment text), along with the visitor’s IP address and browser user agent string to help detect and prevent spam.

  • We may generate an anonymized hash of your email to check against the Gravatar service. Their privacy policy is available at https://buildinn.co.in/privacy .

  • After comment approval, your profile picture (if any) will be publicly visible alongside your comment.

  • Please note that product reviews and testimonials may be used in our marketing materials without revealing personal details.

Media (Product Images)

  • If you upload images to our Site (e.g., in reviews or forum posts), please remove any embedded location data (EXIF GPS), as others can download and extract that information.

  • Any images you share may be used for warranty claims or product-related support purposes.

Cookies

  • If you choose to save your details when leaving a comment, we store your name, email, and website in cookies for one year so you don’t have to re-enter them.

  • When you visit our login page, we set a temporary cookie (discarded when you close your browser) to check if your browser accepts cookies. No personal data is stored.

  • On login, we store authentication cookies to keep you logged in for two days (or two weeks if “Remember Me” is checked). Screen-preference cookies last one year. Logging out removes authentication cookies.

  • If you publish or edit a post, we save a cookie containing the post ID, which expires after one day.

  • We use cookies to store your shopping cart information and track viewed products to personalize recommendations and preserve your cart between visits.

Embedded Content From Other Websites

  • Articles or product pages on our Site may include embedded content (e.g., videos, product demos, maps). Embedded content behaves as if you visited the external site.

  • Those external sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content, especially if you have an account and are logged in.

Who We Share Your Data With

  • We share your information only as necessary to operate and improve our services, including with:

    • Shipping providers (to deliver your orders).
    • Payment processors (to process transactions securely).
    • Product manufacturers or suppliers (for warranty or support).
    • Service partners (e.g., email platform, analytics) — only if you opt-in.
  • We never sell your personal information to third parties.

How Long We Retain Your Data

  • Comments and metadata are retained indefinitely to help with spam prevention and follow-up comments.

  • Registered user profiles are stored until you request deletion (usernames cannot be changed).

  • Order and payment records are retained for up to 7 years to comply with legal, warranty, and tax requirements.

What Rights You Have Over Your Data

  • If you have an account or have left comments, you can request an exported file of all personal data we hold about you.

  • You can also request that we erase your personal data, except for any data we are legally required to retain.

Additional Notes for a Building Materials Store

  • We use your data to fulfill orders, manage warranties, and provide customer support.

  • We may collect job-site details (e.g., project address) to coordinate deliveries.

  • You may receive promotional emails if you opt in; you can unsubscribe at any time.

  • We implement industry-standard security measures (SSL encryption, secure servers) to protect your information.

  • For privacy concerns, contact us at privacy@buildinn.co.in.